Preamble

German is the contract language for all contracts made with Cyberstoff. The translations in english are for your convenience only. Should our translation service be of any inconvenience to you, please refer to the German original version of each document and try your own translation or get in touch with us. Also, please contact us if you have any questions regarding this terms.

General Terms and conditions

§ 1 Scope, Customer Information

The following terms and conditions define the contractual obligations between John-Patrick Shaw (Cyberstoff) and customers who buy goods from this shop. We do not accept any additions, alterations or other terms and conditions. The contract's language is German.

§ 2 Conclusion of a contract

(1) The offers shown on our website are a non-binding invitation for you to buy goods.
(2) By providing your information and clicking the order button, you initiate a binding offer to conclude a purchase. You can place your order by phone, too.
(3) We are entitled to accept your offer to conclude a purchase within three business days by sending you a confirmation or by providing automatic payment information or by sending or redirecting to a payment request. On the phone, the sale contract is accepted by our oral confirmation. If your offer is not immediately accepted, then you are no longer bound to it.

§ 3 Customer information: storage of your order data

Your order including details about the contract (e.g. type of product, price, etc.) will be stored by us. The Terms & conditions will be sent to you. Additionally, you can review the Terms & conditions on our website.
If you have set up a customer account with our shop, you can access your orders in the customer's area. Please log in to My Account.

§ 4 Customer information: Correction on order mistakes

You can correct your order before submitting it at any time using the delete buttons. The possible correction options will be available to you within the order process. You can completely terminate the ordering process by closing your browser window before submitting the order.

§ 5 Reservation of ownership

All goods sold remain our property until full payment has been received.

§ 6 Warranty

You are entitled to claim warranty defined by the German law.

§ 7 Limitation of liability

We exclude liability for cases of simple negligence of our duties unless they do not concern main contractual duties, injury to life, body or health, warranties or claims based on the Product Liability Act (Produkthaftungsgesetz). The same applies to  all our agents (Erfüllungsgehilfen) and legal representatives.
Main contractual duties especially include the duty to hand over the ordered goods to you and to procure ownership. Goods have to be free of
physical and legal defects.

§ 8 Location of jurisdiction

If the buyer acts as a commercial trader, exclusive jurisdiction location to all disputes made on this terms shall be our business location.

§ 9 Online Dispute Resolution

Find the European Online Dispute Resolution Centre at www.ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in a dispute resolution done by a consumer complaint office.