Preamble

German is the contract language for all contracts made with Cyberstoff. The translations in english are for your convenience only. Should our translation service be of any inconvenience to you, please refer to the German original version of each document and try your own translation or get in touch with us. Also, please contact us if you have any questions regarding this terms.

Consumers do have a right of withdrawal according to the following declaration. Consumer means any natural person who, in contracts covered by this directive, is acting for purposes which are outside his trade, business, craft or profession.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (Shaw Cyberstoff, John-Patrick Shaw, Archibaldweg 22, 10317 Berlin, Germany, eMail: info@cyberstoff.de, Tel: 00493051069123) of your decision to withdraw from this contract by  an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions

The right to withdrawal does not apply to distance contracts for the delivery of goods which are non-prefabricated and made on the basis of an individual choice or decision by the consumer or which are clearly personalised.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract. To
Shaw Cyberstoff
John-Patrick Shaw
Archibaldweg 22
10317 Berlin, Germany
eMail: info@cyberstoff.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods
(*)/for the provision of the following service (*):
Ordered on (*):
received on (*):
Name of consumer(s):
Address of consumer(s):
Date:
Signature of consumer(s) (only if this form is notified on paper):
(*) Delete as appropriate.